Terms & Conditions

1. Definitions

"Service" refers to the AI infrastructure consulting services offered by nexurars, including AI Infrastructure Architecture, MLOps Pipeline Development, and Cloud Cost Optimization for AI. "User" or "You" refers to any individual or organisation accessing our website or engaging our services. "We", "Us", or "Our" refers to nexurars, operating from Level 16, Menara Prestige, No. 1 Jalan Pinang, 50450 Kuala Lumpur, Malaysia. "Agreement" refers to these Terms and Conditions together with any engagement-specific scope documents signed between parties. "Content" refers to all text, graphics, data, and materials published on our website.

2. Acceptance of Terms

By accessing our website at https://nexurars.live or engaging our consulting services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services. You must be at least 18 years old and have the legal capacity to enter into binding agreements to use our services.

3. Service Description

nexurars provides AI infrastructure consulting services to organisations in Malaysia and the broader Southeast Asian region. Our core services include AI Infrastructure Architecture design and implementation, MLOps Pipeline Development, and Cloud Cost Optimization for AI workloads. Service availability, scope, and timelines are defined in individual engagement proposals provided to prospective clients. We reserve the right to modify or discontinue services at our discretion, with reasonable notice to active clients.

4. User Responsibilities

When using our website, you agree to provide accurate information in any forms you submit, use the website only for lawful purposes, not attempt to gain unauthorised access to any part of the website or its underlying systems, and not reproduce, distribute, or modify our website content without written permission.

When engaging our consulting services, you agree to provide timely access to systems, personnel, and information needed for the engagement, maintain the security of any credentials or access provided to our team, comply with the terms outlined in the specific engagement agreement, and make payments according to the agreed schedule.

5. Intellectual Property

All content on the nexurars website — including text, graphics, logos, and design elements — is owned by nexurars and protected under Malaysian intellectual property law. You are granted a limited, non-transferable licence to access and view website content for personal or business evaluation purposes.

For consulting engagements, intellectual property terms are defined in individual engagement agreements. Generally, deliverables such as architecture designs, code, and documentation are transferred to the client upon completion of payment, while underlying methodologies and tooling remain the property of nexurars.

6. Payment Terms

Service fees are quoted in Malaysian Ringgit (RM) and are based on the scope defined in each engagement proposal. Payment schedules are specified in individual engagement agreements, typically structured as a deposit upon signing followed by milestone payments. All fees are exclusive of applicable taxes unless stated otherwise. Late payments may be subject to interest at a rate of 1.5% per month on outstanding amounts.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during consultations and engagements. This obligation is typically reinforced through a separate Non-Disclosure Agreement (NDA) signed before any technical work begins. Confidentiality obligations survive the termination of any engagement for a period of two years unless otherwise specified in the NDA.

8. Disclaimers

Our services are provided on an "as is" basis. While we apply professional care and skill to all engagements, we do not make warranties regarding specific performance outcomes, cost savings, or business results. Our recommendations and deliverables are based on the information available at the time of engagement and the current state of technology. Technology environments change, and results may vary based on factors outside our control, including client implementation decisions and third-party platform changes.

9. Limitation of Liability

To the maximum extent permitted by Malaysian law, nexurars's total liability for any claim arising from our services is limited to the total fees paid by the client for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, consequential, or special damages, including loss of revenue, data, or business opportunity, whether arising from contract, tort, or otherwise. This limitation applies regardless of whether we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold nexurars harmless from any claims, damages, or expenses arising from your breach of these Terms, your misuse of our deliverables, or your violation of any applicable law in connection with the use of our services.

11. Termination

Either party may terminate a consulting engagement by providing written notice as specified in the engagement agreement. Upon termination, the client is responsible for payment of all services rendered up to the termination date. nexurars will deliver all completed and in-progress deliverables upon receipt of final payment. We may suspend or terminate website access for any user who violates these Terms.

12. Dispute Resolution

These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms or our services will first be addressed through informal negotiation between the parties. If informal resolution is not achieved within 30 days, disputes shall be referred to mediation under the auspices of the Asian International Arbitration Centre (AIAC) in Kuala Lumpur. The courts of Malaysia shall have jurisdiction over any matters not resolved through mediation.

13. General Provisions

These Terms constitute the entire agreement between you and nexurars regarding use of our website. Individual consulting engagements are governed by separate engagement agreements that supplement these Terms. If any provision of these Terms is found unenforceable, the remaining provisions continue in full effect. Our failure to enforce any provision does not constitute a waiver of that provision. nexurars may not assign these Terms without notice; you may not assign your rights under these Terms without our written consent.

14. Changes to These Terms

We may update these Terms from time to time. Changes become effective when posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance. For active consulting clients, material changes to Terms will be communicated directly.

15. Contact

For questions about these Terms and Conditions, contact us at:

Email: [email protected]

nexurars, Level 16, Menara Prestige, No. 1 Jalan Pinang, 50450 Kuala Lumpur, Malaysia